Nonprofit Technology Consultant

The Opportunity

Benefactor Group is growing, and we seek a consultant to join the Nonprofit Technology (NP Tech) team. The NP Tech team supports our clients with all things related to systems and data. You will partner with organizations enriching our communities in diverse ways: creating art, transforming healthcare, relieving hunger, and nurturing young people. You will work with a smart, collegial, and curious team who care deeply about the work we do.

Position Description

Project Success

Your essential job function is to provide effective NP Tech services to our clients. Consulting responsibilities will vary by client and project.

Client Satisfaction

Gauging clients’ satisfaction helps minimize or eliminate negative client experiences, and it makes us all more effective by learning what works. Specific responsibilities include communicating clearly and concisely with clients and colleagues, periodically checking with clients to assess satisfaction, and reviewing and learning from project closure surveys.

Productivity

We expect our consultants to be 65% utilized, meaning they spend an average of 26 hours a week on direct client service. The remaining time is spent improving skills, supporting business development and marketing, and completing administrative tasks.

Subject Matter Expertise

One of your most important roles is that of an expert. You must maintain knowledge of current trends in nonprofit technology, data, and analytics. The ideal candidate participates in self-directed and firm-supported professional development. You will assist in the design, evaluation, and improvement of the firm’s methodology, and support colleagues in successful implementation.

Reporting & Compensation

• Position reports to the NP Tech Service Line Leader.
• This is a remote position with expected 10%-20% travel, including three annual firm-sponsored retreats and travel for client projects, as required. Candidates in Central Ohio will be asked to maintain a hybrid schedule of two days of in-office work on a flexible schedule, which will be mutually agreed upon with Benefactor Group leadership.
• The position includes a competitive base salary and performance-based compensation. The total target annual compensation for this role is $75,000 to $100,000, commensurate with experience and qualifications.

Qualifications

• 3 or more years' experience in development/advancement operations, fundraising, data analytics.
• Experience providing database administration/management for fundraising CRMs such as Salesforce CRM, Blackbaud Raiser’s Edge, Blackbaud CRM.
• Proficiency with business intelligence tools including Power BI, Tableau, and Excel
• BA/BS in relevant field, or equivalent experience.

About Nonprofit Technology

The Nonprofit Technology team helps our clients become more data driven. Data-driven organizations require a comprehensive ecosystem that includes effective:

• People: Is the organization structured so that it can thrive?
• Processes: Are our processes efficient and effective?
• Technology: Are we using data to inform our decision-making?
• Culture: Are our seeds planted in fertile soil?

To achieve those goals, we offer the following services.

• Campaign Readiness Assessment: Assess an organization’s readiness to support a large fundraising campaign.
• Campaign Goal Setting: Apply data-driven methods (historical analysis, proprietary forecasting method, Monte Carlo simulation, etc.) to determine viable campaign goals.
• Revenue Analysis: Analyze historical giving data and produce visual reports that include overall trends, retention rates, etc.
• Reporting and Analytics: Advanced reporting and analytics that empower organizations with actionable insights.
• CRM Selection: Guide organizations to define their unique requirements and select a CRM tailored to those needs.
• CRM Assessments: Ensure they are getting the most out of their systems.
• Prospect and Portfolio Analysis: In-depth analysis of prospects and portfolio performance.
• Staffing Support: Flexible staffing augmentation to support our clients in development operations, advancement services, prospect development, and database management.

About Benefactor Group

Established in 1999, Benefactor Group has won a reputation for innovative consulting and management services that build the capacity of nonprofit organizations; plan for and support capital, endowment, and comprehensive campaigns; and develop staff and volunteer leadership. Benefactor Group has designed and implemented dozens of fundraising studies with organizations of all sizes and complexity in arts and culture, education, health and human services, conservation, civic affairs, and faith communities.

Our staff of 25 professionals includes members of the Council for Advancement and Support of Education, Association of Fundraising Professionals, Association for Healthcare Philanthropy, Partnership for Philanthropic Planning, Giving USA Editorial Review Board, Nonprofit Technology Network, Association of Advancement Services Professionals, Network of Nonprofit Search Consultants, Alliance for Nonprofit Management, BoardSource, and American Alliance of Museums. Our staff includes award winners, national thought leaders, and published authors.

Benefactor Group is a member of the Giving Institute, a consortium of the nation’s leading philanthropic consulting firms. Through our relationship with these organizations, we have the opportunity to explore the methods and practices that have proven most effective in the nonprofit sector.

We serve clients at home and around the world, and our access to human resources, research and reference materials, technology, and professional networks is tailored to meet each client’s particular needs. We strive to nurture mutually rewarding relationships, serving those who serve the common good®.

 

The full position profile can be viewed here: https://bit.ly/BG-NP_Tech.

 

Application Process

Applications will be reviewed as they are received. All applications are considered highly confidential. To be considered for this position, please submit your resume and cover letter in PDF format here: https://bit.ly/BG-NPTechApp.

Questions may also be directed to [email protected]