Data Integrity Analyst

To be considered for this postion applicants must apply through our Careers site: https://www.careers.luc.edu/postings/34142

Job Summary:

Assists in maintaining the integrity and acquisition of constituent (alumni, donor, prospect, friend, organization, employee) data in Loyola’s donor database. This includes acquiring, updating, and maintaining constituent’s biographical, contact, and engagement information, ensuring proper use of data, maintaining continuous data integrity improvements, and producing donation receipts.

Minimum Education and/or Work Experience:

Bachelor’s Degree with 3-5 years of related experience in database/records management, gift processing, accounting, finance, and/or advancement. Familiarity with non-profit advancement/fundraising or higher education preferred.

Duties and Responsibilities:

• Monitor and accurately fulfill data update requests through various sources (shared Outlook email inbox, Smartsheet task request system, etc.) while adhering to established data entry procedures and timelines and maintaining consistency in records throughout the database.
• Verifies and analyzes data to ensure accuracy and resolve inconsistencies and discrepancies in data.
• Review mail returned by the USPS – inactivating incorrect addresses and performing research to identify new/correct address information, updating mail and solicit codes, resending gift receipts, etc.
• Assist with overseeing the maintenance of all records in the database, including (but not limited to):
  • Creating new records.
  • Updating and maintaining biographical information (e.g., name, age, contact information, etc.).
  • Updating and maintaining employment and employee-related information (e.g., matching gift relationships, business addresses, positions, and titles).
  • Updating and maintaining personal relationship information (e.g., marital status and parent-child relationships).
  • Researching unverified obituary notifications and updating entity records with verified information.
  • Proactively acquiring, updating, and maintaining constituents’ engagement information (e.g., event attendance, participation in volunteer activities, membership on a Loyola advisory board, etc.).
  • Become familiar with using tools such as Loyola’s student system, online publications, AlumniFinder, and social media to confirm and update records.
  • Deduplication of records.

   

• Demonstrate a proactive approach to data management and entry, applying critical thinking to anticipate potential issues before they arise.
• Perform other duties as assigned.

• Assist in project-based mass data imports, such as student, alumni, parent, staff, corporate data updates, NCOA processes, and data appends.
• Participates in efforts to document, integrate, and improve processes and workflow.
• Track project progress, estimating timelines and project completion dates.
• Use subject matter expertise to recommend new data integrity audits and projects.
• Assist with record review, research, and creation when not automatically created or updated through Data Loader technology.

• Ensure accurate biographical information is recorded in the database by reviewing gift receipts (e.g., salutations, addresses, etc.).
• Maintain excellent written and oral communication skills with all organizational levels during receipt review processes to ensure receipts are completed within a proper timeframe.
• Assist in maintaining the integrity of gift receipts for complicated gift receipts, such as various deferred gifts, gifts in kind, and other non-standard donations.
• Monitor and fulfill re-receipt requests through the Smartsheet task request system.
• Organize and maintain the folder systems with past receipts.
• Become familiar with gift records, allocations, appeals, etc., as a secondary gift reviewer during receipt production.

• Aid Gift Processing Analysts with in-office procedures, including check and credit card processing, ensuring that gifts are deposited to the bank and reconciled following University policies and procedures.
• Follow all standards for gift documentation storage and shredding.
• Participate in cross-trained gift processing tasks during specific high-volume periods (e.g., Lockbox gift procedures and entry).
• Work closely with Gift Processing Analysts to ensure donor biodemographic information is accurately created or updated during the gift entry process.

• Use documentation to help cross-train employees and student workers on procedures for maintaining data accuracy.
• Maintain clear and organized records of data entry activities, including data sources and entry timestamps.
• Serve as a primary contact for colleagues with questions about constituent data.

About Loyola University Chicago:

Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.

Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here.

Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy.