Assistant Vice President, IA Systems, Operations, & Administration

Assistant Vice President, IA Systems, Operations, & Administration

Brandeis University

Founded in 1948, Brandeis University is a private research institution located in Waltham, Massachusetts – about nine miles west of Boston. Brandeis University was established by the American Jewish community at a time when Jews, women, and other historically under-represented groups faced substantial barriers to higher education. With a campus of approximately 235 acres, Brandeis houses more than 100 academic and residential buildings set in a residential suburb of Boston. From its earliest days, the university combined a strong liberal arts undergraduate education with growing ambitions in research and graduate study.

The university was named for Louis Dembitz Brandeis (1856–1941), the first Jewish justice on the U.S. Supreme Court, whose legacy of open inquiry, justice and commitment to the common good serves as a guiding ethos for the institution.

Brandeis University stands as a distinctive institution: rooted in values of access and inclusion, committed to academic excellence and innovation, and set within an environment that bridges liberal arts traditions with cutting-edge research.

The hiring range for this position is $154,200 - $185,000

Institutional Advancement Department

The Brandeis University Institutional Advancement (IA) Division is a comprehensive development and alumni relations enterprise that integrates the critical functions of fundraising, alumni relations and advancement services. IA's mission is to:

• build strong, lasting relationships with the institution’s various constituencies;
• match donors’ interests with strategic academic priorities;
• broaden the university’s base of support;
• and secure the financial resources necessary for Brandeis to continue achieving excellence in teaching, research and scholarship.

IA is strongly committed to supporting the academic and intellectual agenda of the university and to creating a culture of philanthropy among members of the Brandeis community. Integrity, collegiality, diversity, accountability, trust and respect for the individual as well as the intentions of Brandeis' donors are the fundamental values that guide the department's work.

Position Summary

Reporting to the Sr. Vice President for Institutional Advancement (SVP, IA), the Assistant Vice President, IA Systems, Operations, & Administration is a member of the IA Senior Leadership Team (SLT), and provides strategic oversight of planning, fiscal, and operations support for the Division. Primary responsibilities include leading IA’s use of technology systems, Gift Administration, Data Management (Biographic Records & Data Administration), and Budget and Operations functions. The AVP, IA collaborates with senior leadership in IA and ITS to develop a compelling technology vision and strategy, and execute tactical plans with desired results, supporting the campaign and ongoing advancement work. This position builds and sustains effective relationships with and among colleagues in IA and throughout the University community, particularly Information Technology Systems (ITS).

Primary Responsibilities

Technology Strategy & Management:

• Collaborate with ITS on information management, systems, and technology projects for IA.

• Serve as primary facilitator of ITS relationship and partnership as all technology systems and resources are centrally administered.

• Collaborate with senior leadership and ITS to develop an outcome-oriented vision for the optimal use of technology.

• Establish and drive strategies to conceptualize and implement the IA technology vision, including use of Customer Relationship Management systems, e.g., Salesforce, applications and enhancements to optimize all Advancement initiatives and functions.

• Identify scope, complexity, feasibility, and prioritization of projects.

• In partnership with ITS, manages direct vendor and consultant relationships related to technology, information management, systems and services acquired by or contracted with IA. This includes participation in the selection and implementation of software, systems, and services, and defining service level agreements and key performance indicators.

Data Administration, Gift Administration, Recording, & Biographical Records:

• Through management of Staff, lead Gift Administration and Recording and Biographical Records and Data Administration functions.

• The Gift Administration and Recording function oversee and executes financial recording, maintenance, accounting and reporting of gift transactions and gift fund data across all areas of Brandeis.

• The Biographic Records and Data Administration function manages the collection, maintenance, data integrity and appropriate use of biographical records related to IA.

• In collaboration with senior leadership, recommends, sets, and communicates relevant policies, procedures, and governance controls, including the Gift Acceptance Policy.

• Ensures that optimal technology solutions are developed, implemented, and leveraged, aligned with the IA Systems vision.

Budget & Operations Management:

• In collaboration with the SVP, IA, manages budgeting and annual expenses for IA’s operations including staff payroll, temporary or contract support, and programs/special events.

• Oversee Budgets & Operations Staff.

• Recommends and monitors annual budgets; develops related projections and modeling; works across IA managers to share and communicate budget related information and decisions.

• Collaborate with the Central Budget team to ensure budget alignment with University goals.

• Plans and coordinates the implementation of policies and procedures related to business expenses and contract procurement; ensures effective communication of these policies and procedures to division staff.

• Oversee front-desk office staff and manages office-wide space and facilities needs.

Management & Development of Staff:

• Manage, mentor, and develop cross-functional staff including Director level managers.

• Set and gain alignment on key performance objectives for functions and staff.

• Motivate, guide, and inspire teams to achieve goals.

• Create a culture of collaboration, accountability, and continuous improvement.

Qualifications and Expectations

• Bachelor’s degree or higher in related field required.

• Minimum 12+ years of progressively responsible technology management experience including CRM.

• An understanding of fundraising operations and requirements and higher education experience is required.

• At least 5-8 years of supervisory experience in large and complex organizations.

• Demonstrated experience developing and implementing technology strategies and projects aligned with organizational objectives.

• Demonstrated experience supporting user adoption and managing changes related to technology and CRM implementations.

• Proven track record overseeing the successful delivery of CRM (and ideally Salesforce) projects, ensuring they are completed on time, within budget, and to the required quality standards.

• Strong proficiency and understanding of fundraising and business processes, reporting, and CRM (Salesforce) platform features, functionality, and best practices.

• Familiarity with industry guidelines for gift accounting, including applicable IRS regulations, FASB, and CASE standards.

• Demonstrated ability to effectively lead, inspire, mentor, recruit, retain and develop a goal-oriented professional staff. Significant experience managing budgets and personnel.

• Excellent organizational, relationship building and communication skills.

Pay Range Disclosure

The University's pay ranges represent a good faith estimate of what Brandeis reasonably expects to pay for a position at the time of posting. The pay offered to a selected candidate during hiring will be based on factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience and education/training, internal peer equity, and applicable legal requirements.

Equal Opportunity Statement

Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class")

To apply, visit https://apptrkr.com/6699406