Development Operations Specialist

Position Summary

The Development Operations Specialist builds and oversees the systems, processes, and data infrastructure that power the Barbershop Harmony Society's philanthropic strategy. BHS launched its first in-house philanthropy department in January 2026, and this role carries a rare mandate: to design the operational backbone of a development program from the ground up rather than inherit one. The Development Operations Specialist ensures accurate donor records, consistent and compliant gift processing, high data integrity, and reliable reporting across a modern development technology stack - and translates that data into insight that shapes fundraising strategy.

This is a build-oriented role. The successful candidate will be as comfortable designing a process that does not yet exist as executing one that does.

The Development Operations Specialist works closely with the Director of Philanthropy, CFO/COO, Philanthropy Officer, Legacy Gifts Officer, and Fundraising Campaigns & Donor Engagement Officer, as well as cross-functional partners in finance, IT, membership, marketing, and events. The role also supports the operational and reporting relationship between BHS and Harmony Foundation International, a Type I Supporting Organization of BHS.

BHS serves approximately 14,000 members across 650 chapters and districts throughout North America. Gifts flow through multiple channels and designations: unrestricted, program-restricted, chapter- and district-designated, memorial, endowment, and planned, making clean data architecture and disciplined fund coding essential to the department's credibility.