Salesforce Principal Analyst

The Principal Salesforce Analyst serves as the primary technical expert and architect for CPR’s fundraising systems (Salesforce, Springboard, Pardot), while supervising three staff members who work with each platform. You’ll provide direction, set priorities, support professional development, and help ensure the team has the resources and guidance needed to effectively manage and enhance these platforms. You’ll administer and continuously enhance Salesforce and its integrations, maintaining data integrity, streamlining workflows, and developing scalable automations that improve the user experience and operational efficiency. You’ll translate business needs into system solutions, manage the fundraising systems roadmap, and help establish policies, processes, and practices that strengthen how we use fundraising data. You’ll also use data and performance reporting to generate insights, guide improvements, and support strategic decision-making while serving as a technical resource and mentor to colleagues.